EasyVend for Baked Goods Industry

EasyVend for Baked Goods Industry
EasyVend Supplier Solution

Trusted by the Best in the Baked Goods Industry

EasyVend has been the go-to solution for suppliers and distributors of breads and baked goods, helping businesses automate ordering, invoicing, route management and payment processing.

Our extensive experience and understanding of the industry make us the perfect solution for your distribution needs.

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At EasyVend, we understand that every business is unique. That’s why we offer customisable solutions that give you everything you need and nothing you don’t. Our team works closely with you to understand your specific requirements and tailor a solution that perfectly fits your business processes.

Frequently Asked Questions

1. Bakery deliveries start at 3am. Will EasyVend be accessible and reliable at that hour?

Yes. EasyVend is cloud-based and accessible 24/7 from any browser. Drivers access MiniVend as early as needed. The Australian support team is available before dawn — if anything comes up during a morning run, you call and get help immediately.

2. Our products have a very short shelf life. How does EasyVend help reduce waste?

Real-time visibility across what’s been ordered, dispatched, and delivered lets you make accurate production decisions. Cleaner order data means fewer surprises, less over-production, and less waste.

3. Cafes and restaurants want to change bread quantities late the night before. How do we manage this without chaos?

Cut-off times can only be set globally in EVW and it will apply to everyone. Customers adjust online up to cut-off, then orders lock. Your production team gets a confirmed final list, and drivers receive the accurate manifest through MiniVend. No midnight phone calls.

4. We have dozens of bread and pastry products in different sizes and weights. Can EasyVend manage this?

Yes. Large catalogues with multiple variants are handled natively. Each product has custom pricing per customer and minimum order quantities. The portal shows each customer only the products relevant to them — fast ordering, fewer selection errors.

5. We phone or text customers every evening to confirm orders. Can EasyVend eliminate this?

Yes. Customers manage their own orders through the portal and adjust before cut-off. The outbound confirmation calls stop. Evening admin drops significantly, and most customers prefer the self-service experience.

6. Can EasyVend handle cash collections for customers who pay on delivery?

Yes. Cash on delivery and credit card payments are both supported. Drivers record cash via MiniVend, reconciled against the delivery in the system. End-of-day cash docket reconciliation is eliminated.

7. We have wholesale, retail, and hospitality pricing for the same products. How does EasyVend manage this?

Unlimited price levels per customer, configured once and applied automatically at every order. Update a price centrally and it flows everywhere instantly — no need to manually update price lists across the business.

8. Drivers bring paper dockets back at noon. We can’t invoice until the next day. How does EasyVend change this?

Delivery data syncs the moment a driver marks a stop complete — not when they return. By 8am, while drivers are still on the road, your office can see completed deliveries and send invoices. Same-day billing becomes the norm.

9. A customer disputes a delivery — how do we resolve it quickly?

MiniVend captures a digital signature, delivery photo, and timestamp at every stop. You pull up the timestamped record immediately. Disputes are resolved with clear evidence — not a debate about paper dockets.

10. We issue credits for short or damaged deliveries. Can EasyVend handle this?

Yes. If a driver delivers fewer items than docketed, they create an order for the difference using a negative quantity. When batch invoices are generated, a credit note is automatically created for the customer and syncs to Xero or MYOB — accounting stays accurate without extra steps.

11. Does EasyVend integrate with Xero and MYOB?

Yes — both are supported. Xero offers a full two-way sync: invoices push across automatically and payments recorded in Xero reconcile back into EasyVend. With MYOB, EasyVend syncs invoices and receipts across, but payments recorded in MYOB do not transfer back. Your bookkeeper continues working in their accounting software as normal — EasyVend feeds the data in cleanly.

12. How long does it take to get set up?

Typically 4–8 weeks — and if you need to move faster, the EasyVend team can work to an accelerated timeline. Month one: import your customer list, products, and pricing, then connect to Xero or MYOB. Month two: roll out online ordering to customers in stages. Month three: move drivers onto MiniVend. By day 90 you’re running a fully automated order-to-cash process, with the EasyVend team alongside you at every step.

13. Do our drivers need special hardware or devices?

No. MiniVend runs in any web browser — Android, iPhone, or tablet your drivers already own. Nothing to install, no device management required.

14. We’re a small team. Who do we call if something goes wrong during a delivery run?

EasyVend’s Australian support team is available outside standard business hours. Customers regularly call before 5am runs and reach a real, knowledgeable person — not a ticket system or overseas call centre.

15. Is there a lock-in contract?

No. EasyVend is month-to-month — cancel any time, no questions asked.

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