Egg Industry Software for Streamlined Egg Supply Chain Management

About EasyVend

EasyVend Supplier Solution

EasyVend has been the go-to solution for egg suppliers and distributors, helping businesses automate ordering, invoicing, inventory management, and payment processing. Our extensive experience and understanding of the egg industry make us the perfect software solution for your distribution needs.

With EasyVend, you get exactly what you need and nothing you don’t.

Frequently Asked Questions

1. Our drivers constantly adjust delivery quantities in the field. How does EasyVend support this?

Drivers record actual quantities delivered at each stop through MiniVend on their phone. If a customer refuses part of an order or a loading error occurred, the driver updates the quantity on the spot. The corrected data syncs to the office in real time — invoices reflect what was actually delivered, not what was planned.

2. Our customers place orders the evening before for next morning delivery. Does EasyVend support this?

Yes. The customer portal is available 24/7. Set a cut-off time (e.g., 9pm) after which orders lock for the morning run. Drivers receive their finalised pick lists through MiniVend before they leave.

3. Customers have very specific requirements — cage-free, free-range, different tray sizes. How does EasyVend manage this?

Each customer has a personalised product and pricing profile. When they log into the portal, they see only their relevant variants at their agreed pricing — a café ordering free-range 700g trays sees only that, not your entire catalogue. Customers can save their own favourites for faster reordering, and suppliers can also configure the product view per customer, including choosing whether a customer sees your full catalogue or only a specific set of categories. Ordering errors drop significantly.

4. Do we need to track batch numbers for food safety compliance?

Yes — EasyVend supports batch number tracking natively. Traceability is built in, making recalls and quality investigations straightforward.

5. How does automated invoicing work when quantities vary from what was ordered?

EasyVend invoices from what the driver recorded as delivered — not the original order quantity. 20 trays ordered, 18 delivered? The invoice says 18. Billing disputes and manual adjustments are eliminated.

6. We need to track returnable trays and boxes. Can EasyVend do this?

Yes. EasyVend records what went out and what came back on every run. Outstanding returns are visible at any time, so you can follow up with customers who haven’t returned trays without manual tracking.

7. A customer disputes a delivery — how do we resolve it quickly?

MiniVend captures a digital signature, delivery photo, and timestamp at every stop. You pull up the timestamped record immediately. Disputes are resolved with clear evidence — not a debate about paper dockets.

8. We issue credits for short or incorrect deliveries. Can EasyVend handle this?

Yes. If a driver delivers fewer items than docketed, they create an order for the difference using a negative quantity. When batch invoices are generated, a credit note is automatically created for the customer and syncs to Xero or MYOB — accounting stays accurate without manual steps.

9. Can customers still call in orders, or do they have to use the portal?

Calling remains an option. In practice, once the portal is live, most customers switch within three months because ordering online at 11pm is easier than calling during business hours. You’ll typically see 60%+ of orders online by month three.

10. What reporting does EasyVend provide for egg suppliers?

Orders, deliveries, sales by product and customer, driver performance, and outstanding payments — all in one place. No extracting spreadsheets, no asking IT. Business owners and managers access the data directly.

11. Is there a lock-in contract?

No. EasyVend is month-to-month. Cancel any time with no questions asked.

12. Does EasyVend integrate with Xero?

Yes — Xero and MYOB are both supported. Orders in EasyVend generate invoices which can be synced to your accounting software. Xero offers a full two-way sync — invoices push across in a few clicks and payments recorded in Xero reconcile back into EasyVend. With MYOB, EasyVend can sync invoices and receipts across, but payments recorded in MYOB do not transfer back into EasyVend. Your bookkeeper continues working in their accounting software as normal — EasyVend feeds the data in cleanly.

13. How long does it take to get set up?

Typically 4–8 weeks. Month one: import your customer list, products, and pricing, then connect to Xero or MYOB. Month two: roll out online ordering to customers in stages. Month three: move drivers onto MiniVend. By day 90 you’re running a fully automated order-to-cash process, and the EasyVend team is with you at every step.

14. Do our drivers need special hardware or devices?

No. MiniVend runs in any web browser — Android, iPhone, or tablet your drivers already own. Nothing to install, no device management required.

15. We’re a small team. Who do we call if something goes wrong during a delivery run?

EasyVend’s Australian support team is available outside standard business hours. Customers regularly call before 5am runs and reach a real, knowledgeable person — not a ticket system or overseas call centre.

Scroll to Top