EasyVend for
FoodStuffs NZ

Frequently Asked Questions

1. Managing Foodstuffs NZ orders manually is a major burden. What specifically does EasyVend automate?

EasyVend integrates directly with the Foodstuffs eXchange platform. Purchase orders arrive automatically into your system — no manual re-keying. Order acknowledgements, compliant invoices, and inventory updates all happen through EasyVend without you logging into the eXchange portal each time. And unlike platforms that stop at capturing orders, EasyVend automates everything that comes after — stock allocation, driver delivery, invoicing, payment collection, and accounting sync. One connected system, no manual stitching.

2. Foodstuffs NZ has specific invoicing and documentation requirements. Can EasyVend generate compliant documents automatically?

Yes. EasyVend generates invoices that meet Foodstuffs NZ requirements with a single click. Formatting, required fields, and submission through the integration are handled automatically — invoicing errors that delay payment or trigger compliance issues are eliminated.

3. We’re concerned about EDI compliance. Is EasyVend set up for Foodstuffs eXchange EDI orders?

Yes. The Foodstuffs integration includes order receipting automation via the eXchange. EDI requirements are handled natively — no separate EDI software, no custom integration project. Your team works in EasyVend and the system handles the eXchange communication.

4. Errors with Foodstuffs NZ orders have significant financial consequences. How does EasyVend reduce risk?

By removing manual data entry at every step. Orders flow directly from the eXchange into your system. Invoices generate from actual order data, not retyped manually. Inventory updates automatically. The points where human error enters the process are largely eliminated.

5. We also sell to smaller independent NZ retailers alongside Foodstuffs NZ. Can EasyVend manage both?

Yes. Foodstuffs NZ orders come in through the eXchange integration. Smaller retailers order through your B2B portal or by phone. All orders flow through one system with the correct invoicing rules applied per account type.

6. Foodstuffs NZ stores have specific delivery windows. How does EasyVend help us meet these?

Configure delivery windows and requirements per store in EasyVend’s route scheduling. Drivers receive schedules through MiniVend and capture electronic proof of delivery — signatures and photos — at every store. You have a documented record if any receipt dispute arises.

7. How does EasyVend improve cash flow for a Foodstuffs NZ supplier?

Compliant invoices can be generated and submitted in just a few clicks the moment orders are fulfilled. No invoicing lag means Foodstuffs NZ receives your invoice promptly, supporting payment within their standard terms. For other customers, credit card payment processing accelerates collection further.

8. We use MYOB in New Zealand. Will EasyVend integrate with it?

Yes. EasyVend integrates with both Xero and MYOB. Orders create invoices in EasyVend which can sync to your accounting software — no double entry, no manual importing. Xero supports a full two-way sync, meaning payments recorded in Xero reconcile back into EasyVend automatically. MYOB supports one-way sync — invoices and receipts push from EasyVend into MYOB, but payments recorded in MYOB do not transfer back. The EasyVend team will walk you through the setup during onboarding.

9. How long does it take to get set up?

Typically 4–8 weeks. Month one: import your customer list, products, and pricing, then connect to Xero or MYOB. Month two: roll out online ordering to customers in stages. Month three: move drivers onto MiniVend. By day 90 you’re running a fully automated order-to-cash process, and the EasyVend team is with you at every step.

10. Do our drivers need special hardware or devices?

No. MiniVend runs in any web browser — Android, iPhone, or tablet your drivers already own. Nothing to install, no device management required.

11. We’re a small team. Who do we call if something goes wrong during a delivery run?

EasyVend’s Australian support team is available outside standard business hours. Customers regularly call before 5am runs and reach a real, knowledgeable person — not a ticket system or overseas call centre.

12. Is there a lock-in contract?

No. EasyVend is month-to-month — cancel any time, no questions asked.

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