EasyVend for Dairy Distribution

EasyVend Supplier Solution

Simplifying Dairy Distribution for Over 30 Years

At EasyVend, we’ve been at the heart of dairy distribution for over three decades. Our deep-rooted industry expertise means we understand the needs of dairy suppliers and delivery drivers like no one else.

EasyVend is perfect for Dairy Distribution.

Our software streamlines the entire dairy distribution process—automating orders, payments, and delivery to your customers.

Trusted by Industry Leaders: EasyVend has been serving the dairy industry for over 30 years, managing rebates and price variations for top brands like Riverina, Norco, and Brownes.

How EasyVend Streamlines Dairy Distribution Software

Transform your dairy operations with our comprehensive platform that handles everything from order placement to final payment. Our dairy distribution software eliminates the complexity of managing multiple systems while giving you complete control over your business operations

Trusted by Industry Leaders in Dairy Distribution

Trusted by the top brands like Riverina, Norco, and Brownes

Ready to streamline your dairy distribution operations? Our team understands your challenges and helps you grow from day 1. 

Schedule a personalized demo to see exactly how EasyVend will transform your business.

Frequently Asked Questions

1. Dairy pricing is complex — rebates, promotional deals, different tiers for different retailers. Can EasyVend handle this?

Yes. Rebate structures, promotional pricing, and volume discounts calculate automatically without manual intervention. Customers always see the correct price, invoices are always at the right rate. EasyVend has managed this complexity for top dairy brands including Riverina, Norco, Brownes, and Oaklands for over 30 years.

2. We deliver before 5am. What happens if there’s a system issue during a run?

Cloud uptime is far higher than local office systems. In the rare event of an issue, your team falls back to phone orders temporarily — nothing stops. More importantly, EasyVend’s Australian support team is available before 5am. You call, a real person answers — not a ticket queue while your drivers are waiting to head out.

3. Customers want to adjust quantities right up to cut-off. How does EasyVend manage this?

Cut-off times can only be set globally in EVW and it will apply to everyone. On V1 websites, customers can modify orders online right up to cut-off, then orders lock. On V2 websites, customers can copy an existing order to bring items back to their cart, make changes, check out the updated order, and cancel the original — all before cut-off. Either way, drivers receive the final, accurate order through MiniVend before they leave. No outdated paper pick lists.

4. We need to track batch numbers for food safety compliance.

EasyVend supports batch number tracking natively. Traceability obligations are supported — recalls and quality investigations are straightforward.

5. Will integrating EasyVend with Xero be a complicated IT project?

Not at all, EVW connects to Xero in minutes through a built-in integration — no custom IT project. Completed deliveries create invoices in Easyvend seamlessly, and can be synced to Xero in a few clicks! Payments reconcilliation is easier than ever, as Xero automatically match it against the synced invoice from EasyVend. Double data entry is eliminated.

6. Our cafe and restaurant customers are used to calling in orders. Will they adopt online ordering?

Most do within three months. You don’t force the change — calling remains an option. But ordering online at 11pm while planning next week’s menu is easier than calling during business hours. Typically 60%+ of orders move online by month three.

7. We issue credits for damaged or short deliveries. Can EasyVend handle credit notes?

Yes. If a driver delivers fewer items than originally docketed, they create an order for the difference using a negative quantity. When batch invoices are generated, a credit note is automatically created for the customer and syncs to Xero or MYOB — accounting stays accurate without extra manual steps.

8. A customer disputes a delivery — how do we resolve it quickly?

MiniVend captures a digital signature, delivery photo, and timestamp at every stop. You pull up the timestamped record immediately. Disputes are resolved with clear evidence — not a debate about paper dockets.

9. Does EasyVend integrate with Xero and MYOB?

Yes — both are supported. Xero offers a full two-way sync: invoices push across automatically and payments recorded in Xero reconcile back into EasyVend. With MYOB, EasyVend syncs invoices and receipts across, but payments recorded in MYOB do not transfer back. Your bookkeeper continues working in their accounting software as normal — EasyVend feeds the data in cleanly.

10. What makes EasyVend different from a generic wholesale system?

EasyVend is purpose-built for food and beverage distribution — not adapted from generic wholesale software. Rebate management, stock tracking, and delivery scheduling are native features. The team has worked specifically in dairy distribution for over 30 years.

11. Can EasyVend handle multiple depots or drivers across different regions?

Yes. Set up region-based rounds with different default schedules per area. Managers can see all driver activity — including orders marked as delivered — in real time from one dashboard. Note that live GPS location tracking is not available.

12. How long does it take to get set up?

Typically 4–8 weeks. Month one: import your customer list, products, and pricing, then connect to Xero or MYOB. Month two: roll out online ordering to customers in stages. Month three: move drivers onto MiniVend. By day 90 you’re running a fully automated order-to-cash process, and the EasyVend team is with you at every step.

13. Do our drivers need special hardware or devices?

No. MiniVend runs in any web browser — Android, iPhone, or tablet your drivers already own. Nothing to install, no device management required.

14. We’re a small team. Who do we call if something goes wrong during a delivery run?

EasyVend’s Australian support team is available outside standard business hours. Customers regularly call before 5am runs and reach a real, knowledgeable person — not a ticket system or overseas call centre.

15. Is there a lock-in contract?

No. EasyVend is month-to-month — cancel any time, no questions asked.

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