EasyVend: Empowering Food and Beverage Businesses

10 Sep 2024 Helpful Tips

In the food and beverage industry, managing your supply chain can be a daunting task, especially when things get busy. Whether you're in the bread and baked goods business, supplying spring water, or managing packaging for dairy products, efficiency is critical. That's where EasyVend comes in. Developed by Jeal Tech, an Australian family-owned business with over 40 years of experience, EasyVend is a B2B supply chain management application designed to simplify operations for businesses in the food and beverage sector.

What is EasyVend?

EasyVend is more than just a software platform; it's a comprehensive solution that helps businesses streamline everything from online ordering to delivery and payments. With EasyVend, businesses can replace costly IT infrastructure with a simple, web-based model that’s accessible from anywhere. This is particularly useful for businesses that operate on-the-go, as EasyVend is tailored for the fast-paced needs of industries such as dairy, beverages, baked goods, ice suppliers, and freezer rentals.

Imagine this: it's the peak of summer, and your spring water delivery service is in full swing. Orders are pouring in, your drivers are working overtime, and the last thing you need is operational hiccups. Without a streamlined system, managing deliveries, payments, and customer queries could quickly become overwhelming. EasyVend is built for these exact scenarios—taking the pressure off by automating the key aspects of your business so you can focus on delivering quality service.

Key Features of EasyVend

  1. Online Ordering & Customisation:
    EasyVend allows your customers to place orders directly through your website or app. It transforms your website into a 24/7 sales channel, making it easy for customers to access order history, place recurring orders, and view specials. For businesses that don’t have a website yet, EasyVend provides a fully customisable platform, designed to meet your specific business needs. Whether you’re a bakery managing large orders for multiple clients or a beverage supplier catering to retail stores, EasyVend adapts to your requirements.
  2. Easy-to-Use Dashboard:
    The EasyVend dashboard is designed for simplicity. Quick links allow you to access your most frequently used functions, from managing outstanding debtors to checking daily sales performance. Real-time reporting tools let you keep track of critical business metrics at a glance, empowering you to make informed decisions without digging through complicated data.
  3. Flexible Pricing & Product Management:
    Managing multiple products and price points can be a logistical nightmare for any business. EasyVend’s product management system centralizes control, allowing you to adjust pricing in real-time. Need to increase your price by a specific percentage? EasyVend allows for bulk price adjustments with just a few clicks. Plus, the system is equipped to handle product images, weights, and other detailed specifications, making it easier for you to manage your product catalog.
  4. Customer Management & Communication:
    Every interaction with a customer matters, and EasyVend ensures that each touchpoint is handled with precision. With the platform’s customer management tools, you can easily access order histories, send invoices, and even apply discounts. EasyVend also simplifies communication by allowing you to email delivery dockets and invoices to multiple addresses at once, ensuring everyone in the customer’s chain is informed.

Payment Options

EasyVend offers flexible payment options, enabling you to either fully automate credit card payments or process them manually as needed. For businesses concerned about security, EasyVend provides PCI-compliant solutions that safely store customer details. Automatic receipting means that once payments are processed, everything is automatically updated—eliminating the need for manual entries and reducing the risk of errors.

Customised for Industry Needs

No two businesses are alike, and EasyVend is designed with flexibility in mind. Whether you are a dairy supplier, egg distributor, or manage a fleet of trucks for beverage delivery, EasyVend can be customized to your specific needs. The software offers robust reporting and integration options, including the ability to connect with your existing ERP or accounting systems such as Xero and MYOB. This ensures that EasyVend doesn’t just work for you—it works with you.

For instance, a bread supplier can customize the software to include weight tracking for delivery trucks, ensuring that every load is efficiently managed. Ice suppliers can manage freezer rentals, track stock, and schedule deliveries—all in one platform.

Security and Reliability

Security is a growing concern for any business operating online, and EasyVend ensures your data is protected. Hosted on Microsoft Azure, EasyVend’s infrastructure includes comprehensive security measures such as database encryption, firewall restrictions, and data-in-transit encryption. Furthermore, EasyVend utilizes Azure’s disaster recovery services, ensuring your business can continue operating even in the face of unforeseen outages.

Scenario: Preparing for the Summer Rush

Picture this: You manage a spring water delivery service. The summer months are always the busiest, and you're expecting a spike in demand. Without a system in place, tracking orders, managing deliveries, and keeping up with payments can be overwhelming. But with EasyVend, your operations are made simple. Orders come in through your custom-built website, are processed automatically, and are seamlessly integrated into the delivery schedule. Payments are handled automatically, and your drivers have real-time access to delivery routes.

As the summer rush hits, you’re not worried. You have complete visibility over your supply chain, from orders placed to deliveries made. Customers are happy, payments are received on time, and your business continues to run smoothly—all thanks to EasyVend.

Benefits for Franchise Owners

Franchise owners will find immense value in EasyVend’s multi-tenant database, which allows full control and visibility over your franchisees. With centralized control over products, pricing, and reporting, franchise owners can ensure that all locations are aligned with company standards. Custom reports make it easy to spot trends, while exception reporting alerts you when a franchisee’s performance falls below expected levels.

Additionally, franchisees can leverage EasyVend’s customizable customer journey, enabling them to create tailored e-commerce platforms that meet the needs of their local customer base while adhering to the franchise's overall brand.

Industries We Serve

EasyVend isn’t a one-size-fits-all solution; it’s tailored for a variety of industries, including:

Why Choose EasyVend?

EasyVend is built to make your life easier. Developed by Jeal Tech, a family-owned business since 1983, it brings over 40 years of experience in software development to your doorstep. By replacing complex IT infrastructure with a simple, web-based platform, EasyVend reduces business frustrations and lets you focus on what really matters—growing your business.

When you choose EasyVend, you’re not just getting a software platform; you’re gaining a partner committed to helping your business succeed. From customisable features to reliable customer support, EasyVend is designed to evolve with your business.

For more information on our history click here.

Get Started Today

As businesses grow and evolve, so do their operational needs. EasyVend is the solution that ensures your business is prepared to handle its growing demands—whether that’s during the busy summer months or scaling your operations for new markets.

Book a demo today to see how EasyVend can simplify your supply chain management. Don’t wait until the rush begins—get started now with EasyVend, and take the first step toward streamlined operations and a more successful business.